Privacy Policy

1. Introduction

Aroos Al Mohit Trading LLC ("Aroos al Mohit", "we", "us", "our") is committed to protecting the privacy of everyone who visits our website or contacts us in the course of business.

This Privacy Policy explains what personal data we collect, how we use it, how long we keep it, and your rights in relation to it. This policy applies to our website at aroosalmohit.com and all communications conducted through it.

We operate under the laws of the United Arab Emirates, and we comply with applicable UAE data protection legislation, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

2. What Data We Collect

We collect personal data in the following ways:

2.1 Data You Provide to Us Directly

When you submit a contact or enquiry form, email us, or message us on WhatsApp, you may provide:

• Full name
• Company name
• Email address
• Phone number / WhatsApp number
• Cargo details (type, quantity, loading and discharging ports, laycan)
• Any other information you choose to include in your message

2.2 Data Collected Automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Pages you visit and time spent on them
• Referring website (if applicable)
• Device type and operating system

This data is collected through standard web server logs and, if applicable, website analytics tools (such as Google Analytics). We use this information in aggregate to understand how visitors use our Site and to improve it.

2.3 Data We Do Not Collect

We do not collect:

• Payment card or banking information (we have no e-commerce or payment functionality)
• Sensitive personal data (health data, political opinions, religious beliefs, etc.)
• Personal data from children under the age of 18

3. How We Use Your Data

We use the personal data you provide for the following purposes:

We do not use your data for automated decision-making or profiling.

4. Commercial Confidentiality

In addition to privacy protections, all cargo enquiries and commercial information you share with us are treated as commercially confidential. We will not disclose your trading strategy, cargo details, counter-party information, or pricing discussions to any third party — including other clients or shipowners — without your express permission.

This is a commercial obligation we consider fundamental to our business, not merely a legal requirement.

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data with any third party for marketing purposes.

We may share your data with:

5.1 Shipowners and Operators

In the course of sourcing vessels for your cargo, we will share relevant cargo details (commodity, quantity, ports, laycan) with shipowners or their brokers. We share only what is operationally necessary, and we do not share your identity without your consent in the early stages of market enquiry.

5.2 Service Providers

We may use third-party tools to operate our website and communications, including:

• Form submission services (e.g. Formspree) — for processing enquiry form data
• Email service providers — for business communications
• Google Analytics — for website usage statistics (anonymised)
• WhatsApp Business — for direct client communications

These providers are given access only to the data they need to perform their specific function, and they are required to protect it.

5.3 Legal or Regulatory Requirements

We may disclose personal data if required to do so by law, court order, or regulatory authority in the UAE or another jurisdiction with applicable authority.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following:

After the applicable retention period, we will securely delete or anonymise your data.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or alteration. These include:

• Encrypted email communications (TLS)
• Secure, access-controlled business systems
• Limiting access to personal data to personnel who need it
• Regular review of our data handling practices

No method of electronic transmission or storage is 100% secure. While we take every reasonable precaution, we cannot guarantee absolute security.

8. Cookies

Our website may use cookies — small text files stored on your device — to enable basic site functionality and to collect anonymous analytics data.

We use the following types of cookies:

Essential Cookies

Required for the website to function. These cannot be disabled.

Analytics Cookies

Help us understand how visitors use our site (e.g. which pages are most visited). These are anonymous and do not identify you personally. Provided by Google Analytics.

You can control and delete cookies through your browser settings at any time. Disabling analytics cookies will not affect your ability to use the Site.

We do not use advertising or tracking cookies.

9. Your Rights

Under applicable UAE data protection law, you have the following rights in relation to your personal data:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You may ask us to correct inaccurate or incomplete data.
• Right to Deletion: You may request that we delete your personal data, subject to our legal retention obligations.
• Right to Restriction: You may ask us to restrict how we use your data in certain circumstances.
• Right to Object: You may object to our use of your data for direct marketing or where we rely on legitimate interests.
• Right to Withdraw Consent: Where we process data based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details in Section 13 below. We will respond within 30 days.

10. International Transfers

Our primary operations are in the UAE. If you contact us from outside the UAE, your data may be transferred to and processed in the UAE. By using our Site or contacting us, you consent to this transfer.

Where we use third-party service providers based outside the UAE (e.g. Google Analytics, which may process data in the USA or EU), we ensure appropriate safeguards are in place consistent with applicable data protection requirements.

11. Links to Other Websites

Our website contains links to third-party websites (LinkedIn, WhatsApp, Google Maps). This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of any third-party sites, and we encourage you to review their privacy policies before sharing any personal information with them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically. Continued use of our Site after changes are posted constitutes your acceptance of the updated Policy.

13. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal data, please contact us:

We are committed to resolving any privacy concerns promptly and transparently.